Native Geometric Print Hoodie – Desert Tones & Tribal Vibes

SUPERIOR COMFORT: Our hoodie is crafted with your utmost comfort in mind. Made from a premium blend of polyester and spandex, it offers ultra-soft and stretchy fabrics that feel luxurious against your skin. Experience the warmth and flexibility that make your day feel lighter and cozier.

FLATTERING FIT: Designed with meticulously sewn lines to ensure a perfect fit for all body shapes and sizes. The hoodie gently embraces your figure, enhancing your best features and providing a boost of confidence.

DURABILITY AND LONGEVITY: Crafted with premium materials and sturdy stitching, this hoodie retains its shape, vibrant colors, and overall integrity even after countless washes. It's a reliable wardrobe essential that you’ll reach for time and time again.

VERSATILITY: Our hoodie is your ultimate go-to for endless styling options. From casual outings to lounging at home, it adapts effortlessly to any setting. Pair it with jeans, joggers, or layer it under a coat - its versatility allows you to showcase your unique style.

TIMELESS STYLE: Embrace timeless elegance with our hoodie. Its classic design and sophisticated details transcend fleeting trends, offering enduring appeal that never goes out of fashion.

DELIVERY:

We take pride in creating items that are made to order. When you place an order with us, we ensure that your item is printed or made specifically for you. We believe in delivering the best quality, and by crafting each item one at a time, we can maintain a high level of attention to detail and ensure that it meets our stringent standards.

Production Time: All orders are processed within 7 - 10 business days before shipment.

Shipping Time: Once your item/s is dispatched, the estimated delivery time is:

• USA: 7-15 business days
• Rest of world: 14-20 business days

Shipping Fee: We calculate shipping fee at Checkout depending on size, weight of the product, and your shipping address.

Free shipping: We offer free shipping on orders over $99.

Worldwide Shipping Available: Yes! We ship worldwide, but the shipping rates and fees may vary depending on your country or region.

RETURNS / EXCHANGE

We do not accept returns or exchanges unless the item is damaged, incorrect, or defective.

If you experience any issue, please contact us within 2 days of receiving your order at:

support@familyroots250.com

Please include:

• Your order number
• A clear photo showing the issue

REFUND / RESEND POLICY

We offer refunds or replacements in the following cases:

• Damaged or poor-quality printed item
• Incorrect item received (wrong design or product type)
• Wrong size sent by us
• Item not received within 30 days (U.S. orders) or 60 days (international orders)

Please contact our support team at:

support@familyroots250.com

We will assist you in arranging a replacement or refund as soon as possible.

Replacement orders follow normal production timelines:

• Processing: up to 7 business days
• Delivery: approximately 2–4 weeks

Customers are not required to pay any replacement or reshipping fees in these cases.

Refunds are processed once approved. Funds typically return to your account within 3–10 business days, depending on your bank.

NON-REFUNDABLE CASES

We do not accept refunds or replacements in the following situations:

• Customer selects the wrong size
• Incorrect shipping address provided by customer
• Customer dissatisfaction with material or personal preference
• Order changes requested after production or shipment
• Products returned without prior authorization from FamilyRoots250

IMPORTANT NOTES

• Handmade items: Issues must be reported within 7 days after delivery.
• Printed items: Issues must be reported within 30 days after delivery.

Requests submitted after these periods may not be eligible for support.

SPECIFIC CASES

Order Modification or Cancellation

You may request order modifications or cancellations within 10 hours after placing your order.

After this period, or once production begins, changes or cancellations are no longer possible.

Customer Ordered Wrong Size

All items are made-to-order.
We are not responsible for incorrect size selection made by customers.

Please carefully review the size chart available on each product page before ordering.

Damaged or Incorrect Item

Although uncommon, if you receive:

• A damaged item
• Poor print quality
• Incorrect product

We will provide a free replacement or refund.

Please send:

• Order number
• Clear photo of the issue
• Photo of package label or QR code

to:

support@familyroots250.com

We will arrange a replacement or refund based on your preference.

Order Not Received

If your order has not arrived within:

• 30 days (U.S.)
• 60 days (International)

(excluding processing time of 4–8 days),

please contact us for assistance or a refund.

This policy excludes delays caused by incorrect shipping information provided by the customer.

Order Lost / Returned Due to Incorrect Address

Please verify your shipping address carefully before placing your order.

We are not responsible for orders lost due to incorrect addresses.

If a package is returned to sender because of:

• Wrong address
• Failed delivery attempts
• Package not collected in time

we reserve the right to resend the order. Refunds are not available in these situations.

Need Help?

If you have any questions, please contact us:

Email: support@familyroots250.com
Response time: 1–2 business days