Native Turtles Art Poster - Canvas

Transform your space with our stunning collection of poster and canvas art prints. Designed to add personality and style to any room, these high-quality prints bring your walls to life with vibrant colors and beautiful designs. Whether you're looking for something modern, classic, or unique, our posters and canvases make the perfect addition to your home, office, or studio.

Description Poster
*Features:
+ Hang with tape, tacks, or attach with clamps (not included)
+ 150-160 GSM paper weight
+ Lasting color quality
+ Shipped in a protective tube
+ Printed in the USA
*Care:
Clean with a dry or damp cloth when needed.

Description Matte Black Framed Canvas
*Features:
+ Printed on premium museum-quality canvas
+ Material: High-quality canvas with FSC-certified sustainable pine wood stretcher bars
+ Print Area: One-sided
+ Frame: pine wood
+ Ready to hang: Pre-installed sawtooth hanger on the top side
+ Frame Depth: 1.25"
+ Frame colors: Black
*Care instructions
+ Clean gently using a soft, dry cloth
+ Avoid chemical cleaners and abrasive materials
+ Keep out of direct sunlight to help preserve colors and prevent fading

Whether you choose a sleek poster or a sophisticated canvas print, our art pieces are a great way to personalize your space and express your unique style. Perfect for gift-giving or treating yourself to something special!

RETURNS / EXCHANGE

We do not accept returns or exchanges unless the item is damaged, incorrect, or defective.

If you experience any issue, please contact us within 2 days of receiving your order at:

support@familyroots250.com

Please include:

• Your order number
• A clear photo showing the issue

REFUND / RESEND POLICY

We offer refunds or replacements in the following cases:

• Damaged or poor-quality printed item
• Incorrect item received (wrong design or product type)
• Wrong size sent by us
• Item not received within 30 days (U.S. orders) or 60 days (international orders)

Please contact our support team at:

support@familyroots250.com

We will assist you in arranging a replacement or refund as soon as possible.

Replacement orders follow normal production timelines:

• Processing: up to 7 business days
• Delivery: approximately 2–4 weeks

Customers are not required to pay any replacement or reshipping fees in these cases.

Refunds are processed once approved. Funds typically return to your account within 3–10 business days, depending on your bank.

NON-REFUNDABLE CASES

We do not accept refunds or replacements in the following situations:

• Customer selects the wrong size
• Incorrect shipping address provided by customer
• Customer dissatisfaction with material or personal preference
• Order changes requested after production or shipment
• Products returned without prior authorization from FamilyRoots250

IMPORTANT NOTES

• Handmade items: Issues must be reported within 7 days after delivery.
• Printed items: Issues must be reported within 30 days after delivery.

Requests submitted after these periods may not be eligible for support.

SPECIFIC CASES

Order Modification or Cancellation

You may request order modifications or cancellations within 10 hours after placing your order.

After this period, or once production begins, changes or cancellations are no longer possible.

Customer Ordered Wrong Size

All items are made-to-order.
We are not responsible for incorrect size selection made by customers.

Please carefully review the size chart available on each product page before ordering.

Damaged or Incorrect Item

Although uncommon, if you receive:

• A damaged item
• Poor print quality
• Incorrect product

We will provide a free replacement or refund.

Please send:

• Order number
• Clear photo of the issue
• Photo of package label or QR code

to:

support@familyroots250.com

We will arrange a replacement or refund based on your preference.

Order Not Received

If your order has not arrived within:

• 30 days (U.S.)
• 60 days (International)

(excluding processing time of 4–8 days),

please contact us for assistance or a refund.

This policy excludes delays caused by incorrect shipping information provided by the customer.

Order Lost / Returned Due to Incorrect Address

Please verify your shipping address carefully before placing your order.

We are not responsible for orders lost due to incorrect addresses.

If a package is returned to sender because of:

• Wrong address
• Failed delivery attempts
• Package not collected in time

we reserve the right to resend the order. Refunds are not available in these situations.

Need Help?

If you have any questions, please contact us:

Email: support@familyroots250.com
Response time: 1–2 business days