Harmony in Three – Wooden Jigsaw Puzzle - CT52789 (300 / 500 / 1000 Pieces)

High-Quality Material
Made with premium acrylic & wooden materials, our puzzles are durable, lightweight, and resistant to bending or damage. Each piece is precisely cut for a smooth fit, providing a satisfying assembly experience while allowing you to enjoy every detail of the artwork.

Carefully Prepared Pieces
To ensure your puzzle arrives complete with no missing pieces, we pre-divide the puzzle into sections before shipping. After receiving your order, simply separate the pieces and start your puzzle journey.

Multiple Sizes & Designs
Available in multiple sizes and various artwork styles, making it easy to find the perfect design for yourself or as a meaningful gift. Once completed, it can also be displayed as unique home décor for your bedroom, living room, office, study, or any favorite space.

Easy & Enjoyable Assembly
The back of the puzzle features a thoughtful partition design to help organize pieces and reduce confusion during assembly. Even if you get stuck, the guided sections make it easier to complete your artwork step by step.

Lightweight & Easy to Handle
Compared with traditional wooden puzzles, our puzzles are lighter and easier to handle. They are suitable for children, seniors, and anyone who enjoys a comfortable and relaxing puzzle experience.

Available Sizes: 1000 pcs, 500 pcs, 300 pcs, 200 pcs, 100 pcs

Available Styles: Wooden & Acrylic

RETURNS / EXCHANGE

We do not accept returns or exchanges unless the item is damaged, incorrect, or defective.

If you experience any issue, please contact us within 2 days of receiving your order at:

support@familyroots250.com

Please include:

• Your order number
• A clear photo showing the issue

REFUND / RESEND POLICY

We offer refunds or replacements in the following cases:

• Damaged or poor-quality printed item
• Incorrect item received (wrong design or product type)
• Wrong size sent by us
• Item not received within 30 days (U.S. orders) or 60 days (international orders)

Please contact our support team at:

support@familyroots250.com

We will assist you in arranging a replacement or refund as soon as possible.

Replacement orders follow normal production timelines:

• Processing: up to 7 business days
• Delivery: approximately 2–4 weeks

Customers are not required to pay any replacement or reshipping fees in these cases.

Refunds are processed once approved. Funds typically return to your account within 3–10 business days, depending on your bank.

NON-REFUNDABLE CASES

We do not accept refunds or replacements in the following situations:

• Customer selects the wrong size
• Incorrect shipping address provided by customer
• Customer dissatisfaction with material or personal preference
• Order changes requested after production or shipment
• Products returned without prior authorization from FamilyRoots250

IMPORTANT NOTES

• Handmade items: Issues must be reported within 7 days after delivery.
• Printed items: Issues must be reported within 30 days after delivery.

Requests submitted after these periods may not be eligible for support.

SPECIFIC CASES

Order Modification or Cancellation

You may request order modifications or cancellations within 10 hours after placing your order.

After this period, or once production begins, changes or cancellations are no longer possible.

Customer Ordered Wrong Size

All items are made-to-order.
We are not responsible for incorrect size selection made by customers.

Please carefully review the size chart available on each product page before ordering.

Damaged or Incorrect Item

Although uncommon, if you receive:

• A damaged item
• Poor print quality
• Incorrect product

We will provide a free replacement or refund.

Please send:

• Order number
• Clear photo of the issue
• Photo of package label or QR code

to:

support@familyroots250.com

We will arrange a replacement or refund based on your preference.

Order Not Received

If your order has not arrived within:

• 30 days (U.S.)
• 60 days (International)

(excluding processing time of 4–8 days),

please contact us for assistance or a refund.

This policy excludes delays caused by incorrect shipping information provided by the customer.

Order Lost / Returned Due to Incorrect Address

Please verify your shipping address carefully before placing your order.

We are not responsible for orders lost due to incorrect addresses.

If a package is returned to sender because of:

• Wrong address
• Failed delivery attempts
• Package not collected in time

we reserve the right to resend the order. Refunds are not available in these situations.

Need Help?

If you have any questions, please contact us:

Email: support@familyroots250.com
Response time: 1–2 business days